Cookie Policy
Last Updated: July 4, 2026 · [email protected]
1. What Are Cookies?
Cookies are small text files stored on your device when you access our platform. They serve various functions, from maintaining your logged-in state to enabling us to serve targeted advertisements. Along with cookies, we may use similar technologies such as tracking pixels, web beacons, and local storage (collectively, “Cookies”).
2. How We Use Cookies (Including Advertising)
We use Cookies to ensure our services function correctly, to analyze platform performance, and to support our marketing and advertising initiatives across the globe. Specifically:
- Authentication & Security: Keeping your session active and preventing fraudulent login attempts.
- Functional Personalization: Remembering your UI preferences (like dark mode).
- Analytics & Performance: Tracking how you interact with our AI tools so we can improve the user experience.
- Marketing & Advertising: Building behavioral profiles to deliver relevant advertisements to you on third-party platforms (like Facebook, Google, or Twitter). This includes remarketing cookies that trigger ads based on your previous interactions with 9rank.ai.
3. Categories of Cookies We Deploy
- Strictly Necessary Cookies: Required for the fundamental operation of the site. Cannot be disabled without breaking the platform.
- Performance/Analytics Cookies: Utilized to gather aggregated, anonymized metrics (e.g., Google Analytics).
- Targeting/Advertising Cookies: Placed by us or our trusted third-party advertising networks to build a profile of your interests and show you relevant advertising on other sites.
4. Third-Party Advertising and Analytics
In addition to our own cookies, we partner with third-party advertising networks and data analytics providers. These third parties may set their own cookies to track your cross-site behavior. Examples include:
- Google Analytics & Google Ads: For traffic analysis and search retargeting.
- Meta (Facebook) Pixel: To measure ad conversions and build targeted custom audiences.
- Stripe: Strictly for fraud prevention and payment compliance.
5. Kernel9 Embedded Widget Cookies
If you deploy a Kernel9 Chat Widget on your website, the widget may set the following cookies on your visitors' devices:
- Session Identifier: A strictly necessary cookie to maintain the chat session and conversation continuity.
- Visitor Preferences: A functional cookie to remember chat widget state (open/closed, language preference).
These cookies are classified as strictly necessary for the operation of the chat service and do not track visitors for advertising purposes. You, as the deployer, are responsible for disclosing these cookies in your own Cookie Policy.
6. Managing Your Consent & Opting Out
Because we operate under a diverse set of international laws (including CPRA in the US, GDPR in the UK, and PIPEDA in Canada), you have the right to manage your cookie preferences.
For US Users (Opt-Out): By continuing to use our website, you consent to our use of cookies. To opt-out of the “sale” or “sharing” of your data for targeted advertising, you may use our Cookie Consent Banner located at the bottom of the screen, or adjust your browser settings to transmit a Global Privacy Control (GPC) signal.
You can also manage overall cookie preferences directly in your browser:
To broadly opt-out of participating third-party advertising networks, visit the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
7. Changes and Contact
We routinely review our advertising and tracking stack. When significant changes occur, we will update this Cookie Policy. If you have any concerns regarding how we track or market to you, contact us at: [email protected].